PRIVACY POLICY

(The Gatenby Group Limited trading as The HR VA Hub)

 

The Gatenby Group Limited, trading as The HR VA Hub, is committed to protecting the privacy of our clients, potential clients, and website visitors. This privacy policy explains how we collect, use, and safeguard the personal data you provide to us. We may update this policy from time to time without prior notice. Where significant changes are made, we will post a clear notice on our website.

This policy should be read alongside our Client Fair Processing Notice, available on our website and applicable when you engage our services.

 

 

Who We Are

 

The Gatenby Group Limited (referred to as “we”, “us”, or “our” throughout this privacy policy) is the Data Controller and responsible for your personal data. “Personal data” means any information capable of identifying an individual, excluding anonymised data.

 

We are registered with the Information Commissioner’s Office (ICO).

ICO Registration Number: ZC054938

 

 

Contact Details

​

Email: hello@thehrvahub.com 

 

 

How We Collect Personal Data

 

The personal data we collect depends on how you interact with our website. You may:

 

• Browse our website

• Provide personal information directly via forms (e.g., newsletter sign-ups, webinar registrations, service enquiries, or downloads)

• Contact us for additional information

• Apply for roles or contractor opportunities with us

 

 

How We Use Your Personal Data

 

When you visit our website, your IP address and device information may be logged anonymously to help us understand website usage and improve user experience.

 

If you use any forms on the site, we may collect your name, email address, telephone number, and any information you willingly submit.

 

We may use your data to:

 

• Manage our internal records and systems

• Improve our website and user experience

• Respond to enquiries submitted via email or phone

• Verify your identity for security purposes

• Process payments for services

• Ensure compliance with legal and regulatory requirements

• Provide HR support, virtual assistant services, or consultancy services

• Assess suitability for contractor or employment opportunities

• Share updates about our products, services, events, and promotions

 

We will not use your personal data for any purpose unrelated to the above without your consent, unless required or permitted by law.

 

We may contact you with information we believe will be of legitimate interest to you. You can unsubscribe at any time or withdraw consent by emailing: hello@thehrvahub.com

 

 

Disclosure of Your Data

 

We will not disclose your personal information for any purpose unrelated to our services unless:

 

• You have provided consent, or

• Disclosure is required by law.

 

We may share your information with trusted external service providers on a confidential basis, where necessary for the operation of our business—for example, IT providers, email management systems, or payment processors.

 

Any external providers handling your data will be required to comply with Data Protection legislation and will only be authorised to use your information for the agreed purposes.

 

 

Your Rights

 

You have the following rights regarding your personal data:

 

• The right to be informed about how your data is used

• The right to access a copy of your personal data

• The right to correct inaccurate or incomplete data

• The right to request deletion of your data

• The right to restrict how your data is processed

• The right to data portability

• The right to object to processing

• Rights relating to automated decision-making and profiling

 

More information about these rights can be found on the ICO website:

https://ico.org.uk/for-the-public/

 

We do not use automated decision-making or profiling systems.

 

 

Requesting Access to Your Data

 

You may request a copy of the personal data we hold about you by emailing dpo@thehrvahub.com or writing to our Data Protection Officer.

We may ask for identity verification before releasing your information.

 

If you are not satisfied with our response, you have the right to lodge a complaint with the ICO:

https://ico.org.uk/concerns/

 

 

Cookies

 

Our website uses cookies—small text files stored by your browser—to enhance your experience and help us analyse website activity.

You can disable or delete cookies via your browser settings, although some website features may not function correctly as a result.

 

 

Links to Other Websites

 

Our website may contain links to third-party websites. This privacy policy applies only to The HR VA Hub, so we encourage you to review the privacy policies of any external sites you visit.

 

 

How to Contact Us

 

If you have any questions about this privacy policy or how your data is handled, please contac hello@thehrvahub.com