Last updated: April 2026
The HR VA Hub ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website and services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
The HR VA Hub provides specialist virtual assistant support for HR consultants across the United Kingdom. For the purposes of data protection legislation, The HR VA Hub is the data controller for personal data collected through this website.
If you have any questions about this policy or how we handle your data, please contact us at: hello@thehrvahub.com
2. What Data We Collect
We may collect and process the following personal data:
Information you provide to us
- Name and contact details (email address, phone number)
- Business name and type of consultancy
- Details about your support needs and challenges
- Any other information you provide via our enquiry form, email, or during a discovery call
Information collected automatically
- Technical data including IP address, browser type and version, operating system
- Usage data including pages visited, time spent on pages, and navigation paths
- Cookie data (see our Cookie section below)
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiry - processing your contact form submission or discovery call booking (legal basis: legitimate interest / contract performance)
- To provide our services - delivering the virtual assistant support you've engaged us for (legal basis: contract performance)
- To communicate with you - responding to questions, providing updates, and managing our working relationship (legal basis: legitimate interest)
- To improve our website - analysing how visitors use our site to improve functionality and user experience (legal basis: legitimate interest)
- To comply with legal obligations - meeting our regulatory and legal requirements (legal basis: legal obligation)
4. How We Share Your Data
We do not sell, rent, or trade your personal data to third parties. We may share your data with:
- Service providers who assist us in operating our website and delivering our services (e.g., hosting providers, email platforms). These providers are bound by data processing agreements.
- Professional advisers such as accountants or legal advisers where necessary.
- Legal authorities where required by law or to protect our legal rights.
5. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
- Secure, encrypted connections (SSL/TLS) on our website
- Access controls limiting who can view personal data
- Regular review of our data handling practices
- Non-disclosure agreements with all team members
6. Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this policy, or as required by law. Specifically:
- Enquiry data: retained for 12 months from the date of enquiry if no engagement follows
- Client data: retained for the duration of our working relationship and for 6 years afterwards (in line with UK statutory requirements)
- Website analytics data: retained in anonymised form
7. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of access - request a copy of the personal data we hold about you
- Right to rectification - request correction of inaccurate or incomplete data
- Right to erasure - request deletion of your personal data (subject to legal obligations)
- Right to restrict processing - request that we limit how we use your data
- Right to data portability - request a copy of your data in a structured, machine-readable format
- Right to object - object to our processing of your data based on legitimate interest
To exercise any of these rights, please contact us at hello@thehrvahub.com. We will respond within 30 days.
8. Cookies
Our website may use cookies - small text files stored on your device - to improve your browsing experience and analyse site usage. You can control cookies through your browser settings. We use:
- Essential cookies - required for the website to function correctly
- Analytics cookies - help us understand how visitors use the site (e.g., Google Analytics). These are anonymised where possible.
You can disable cookies in your browser settings, though this may affect some website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
The HR VA Hub
Email: hello@thehrvahub.com
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO): ico.org.uk